1. Introduction

SmartFinancialAdvice ("we," "us," or "our") is dedicated to preserving your privacy. This document outlines our approach to protecting your privacy and details the way we gather, use, disclose, and protect your data when you access our website smartfinancialadvice.site or engage in our yacht charter services.

Engaging with our services implies your acceptance of the data handling practices described in this document. Our policy adheres to the privacy regulations including the Personal Information Protection and Electronic Documents Act (PIPEDA) and additional relevant Canadian privacy laws.

2. Information We Collect

2.1 Personal Information

Personal details that you freely give to us include:

  • Reserving a yacht charter
  • Engaging with us via our website or phone
  • Opting into our newsletter
  • Completing website forms
  • Taking part in surveys or promotions

Such details may comprise:

  • Identifying and contact information (email, telephone, address)
  • Payment information (securely processed by third-party entities)
  • Charter preferences and specifics
  • Emergency contact data
  • Food preferences or health-related information (if given)

2.2 Information Collected Automatically

Our website automatically gathers certain data about your technology and how you interact with our site:

  • IP addresses and geographical information
  • Internet browser specifics
  • Visited pages and duration of visit on our website
  • Referring sites
  • Details regarding your technology (type, screen dimensions, etc.)

2.3 Cookies and Tracking Tools

Our use of cookies and similar tracking mechanisms aims to improve your experience. These methods enable us to:

  • Store your preferences
  • Assess site use and performance
  • Deliver personalized content
  • Advance our offerings

You can manage your cookie settings through your browser preferences or our cookie consent dialogue.

3. Utilization of Your Data

We employ the collected information for various functions:

  • Provision of Services: To manage yacht charter services, handle reservations, and communicate regarding your booking
  • Client Support: To address your queries and provide support
  • Transaction Handling: To carry out payments and oversee billing related matters
  • Safety Measures: To ensure the secure operation of our services and safeguard against deceptive activities
  • Promotional Efforts: To send you offers and updates, provided you grant us permission
  • Website Enhancement: To scrutinize user patterns and upgrade website effectiveness
  • Adherence to Legal Standards: To comply with governing laws and regulations

4. Disclosure of Information

Your personal details are not sold, traded, or leased to outside parties. There may be scenarios in which your data is shared:

4.1 Collaborating Service Providers

We may divulge your details to trustworthy third-party contractors assisting us with various tasks including payment processing, website administration, email outreach, performance analysis, client service, and more.

4.2 Legal Obligations

Your information could be made available if mandated by law or in response to legal proceedings, court mandates, emergencies, or to examine potential dishonesty or illegal behavior.

4.3 Business Exchanges

In case of a corporate merger, acquisition or asset sale, your information might be transferred as a part of the transaction.

5. Security of Data

We employ suitable technical and administrative safeguards to secure your personal information against unauthorized entrance, changes, exposure, or destruction. Measures include encryption, sheltered servers, restricted access, periodic evaluations, and staff awareness initiatives.

Nonetheless, the transmission of data via the internet or digital storage is not impervious to risks. Therefore, we cannot promise absolute protection of your information.

6. Retaining Data

Your personal data is maintained only as long as it is necessary for the intentions it was collected or as mandated by law. Common retention periods are:

  • Charter Reservations: 7 years (for tax/legal reasons)
  • Marketing Communications: until you unsubscribe or request deletion
  • Web Analytics: 24 months
  • Client Support Records: 3 years from the last interaction

7. Your Rights and Preferences

You have rights including accessing, correcting, erasing (as allowed by law), porting data, opting out of marketing communications, and regulating cookie use. To exercise these rights, reach out to us with the information provided below.

8. Third-Party Services

8.1 Google Analytics

Google Analytics is utilized for website traffic analysis. You can opt out with the Google Analytics Opt-out Browser Add-on.

8.2 Social Media Features

Our website may contain links to social media with their privacy policies.

8.3 Payment Handling

Financial transactions are managed by PCI DSS-compliant third-party processors.

9. Transnational Data Movements

Your data could be processed in countries other than Spain. We uphold safeguards compliant with applicable privacy statutes.

10. Protection of Minors

We do not deliberately gather information from children under 13. If you believe a minor has submitted their information to us, please inform us immediately.

11. Privacy Policy Amendments

We may revise this Privacy Policy periodically. Any alterations will be announced on our platform, through email to our users, or via a notification on our website. Continued utilization following changes indicates your agreement to the modifications.

12. Communication Data

Should you have inquiries about this Privacy Policy or our information handling procedures, please contact us:

SmartFinancialAdvice — Privacy Manager
Marina Port Vell
Barcelona 08039
Spain

Telephone: +34 933 10 00 00
Email: [email protected]

13. Compliance with Google Ads User Consent Policy

We conform to the Google Ads consent policy for users. Cookie and tracking adjustments can be managed at any time through our cookie configurations.